Brand

TruckEast takes top spot in annual dealer award

TruckEast, Scania’s dealer for East Anglia, has been awarded first place in the prestigious Dealer Development Award (DDA) for its performance in 2019.

Designed to encourage the Scania network to be the best that it can be, and deliver the highest standards in customer service, the DDA takes into consideration a wide range of factors across both the sales and aftersales divisions.

Following on from Norwich winning depot of the year last year, this latest victory is a direct reflection of the continued efforts across the operation to deliver our customer promise – keeping your business moving.
Each and every service offered is designed to keep your fleet on the move. But it isn’t enough to simply keep your vehicle operational. The service levels we offer to you are vitally important.

"All of us at TruckEast are naturally delighted to be announced as the winner of Scania’s DDA. Representing a premium brand means there can be no compromise in quality in anything that we do, and I would particularly like to pay tribute to the staff at each of our 18 locations. In my opinion it really reflects all the hard work and commitment that they put into the business,” comments John Biggin, Managing Director for TruckEast.

 

Martin Hay, Managing Director of Scania (Great Britain) Limited adds, “Every year our DDA team set a series of performance targets and standards for our dealers to achieve, with the overall objective being to improve the quality of service delivered to our customers. DDA is highly competitive, as all our dealers naturally want to be recognised as being the best.  My congratulations go to our winners, TruckEast, for an outstanding performance, for the commitment and effort they put in every year to this important customer-focused activity.”

Back